Open Letter to My Patients My goal as a plastic surgeon is to help my patients by surgically correcting their physical imperfections, thus restoring to them a feeling of body image satisfaction. Whether it is cosmetic or reconstructive surgery that they seek, I strive to give every patient the same excellence in care that I would expect if I were a patient. As I work to fulfill this goal, I must educate my patients about their condition, treatment options, and about my credentials as a specialist. Every patient should leave my office following our consultation with an understanding of their available choices and what reasonable outcome they can expect. I encourage patients to ask questions without hesitation, knowing this office will always have time to answer them. My credentials, ethics, and reputation are the cornerstones for building a trusting and respectful relationship. The confidence you have in selecting me as your plastic surgeon will affect our relationship throughout the course of your treatment. My staff and I are dedicated to excellence in fulfilling this goal. My satisfaction comes from knowing that my patients feel better about their self-image than they did before treatment. Though the surgery I perform for each patient is a confidential matter, I know that my work is forever on display and thus demands the greatest precision. I welcome your questions and look forward to earning your trust and respect. Sincerely, Charles A. Wallace, M.D., F.A.C.S.